Frequently Asked Questions (FAQs)

This page contains answers to common questions handled by our support staff.
Note that these are only the most frequently asked questions. Please use the Search or Browse by Subject tools if you don't find your answer here.

• How do I activate my account?
• Password lock-outs and expirations
• How do I log in to SecureAccess Washington?
• Getting assistance with an online service
• What do I do if I forget my password?
• How do I access a service in SecureAccess Washington?
• How do I add a service to my SecureAccess Washington account?
• How do I change my password?
• Getting Started with SecureAccess Washington
• Information about filing reports with L&I